Last updated: 18/11/2025

Welcome to Zirowear (“we”, “us”, “our”). This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from zirowear.com (the “Site”).

1. Information We Collect

Device Information
When you visit our Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some of the cookies that are installed on your device. We also collect information about the web pages or products you view, what websites or search terms referred you to the Site, and how you interact with the Site.

Order Information
When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you. This includes your name, billing address, shipping address, payment information (including credit card numbers or other payment instruments), email address, and phone number.

When we refer to “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

2. How Do We Use Your Personal Information?

We use the Order Information that we collect generally to fulfil any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

• Communicate with you;

• Screen orders for potential risk or fraud; and

• When aligned with your preferences, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (for example using your IP address), and more generally to improve and optimise our Site (e.g., by generating analytics about how our customers browse and interact with our Site, and to assess the success of our marketing and advertising campaigns).

3. Sharing Your Personal Information

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we may use:

• Payment processors (to process your payment information)

• Shipping and logistics providers (to fulfil shipping)

• Analytics providers (to help us understand how customers use our Site)

• Marketing and advertising partners (to deliver and manage promotional campaigns)

We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

4. Behavioural Advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications that we believe may be of interest to you. For more information about how behavioural advertising works, you may view relevant educational pages such as those provided by the Network Advertising Initiative (NAI).

You may opt out of some of these services by visiting the appropriate links (for example: Google Ads settings, Facebook Ad settings, etc).

5. Do Not Track

Please note that we do not alter our Site’s data collection and use practices when we see a “Do Not Track” signal from your browser.

6. Your Rights

If you are a resident of the European Economic Area (EEA), you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us using the contact information below.
We also note that we are processing your information in order to fulfil contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests (such as to provide services, manage the Site, and promote our business).

7. Data Retention

When you place an order through the Site, we will keep your Order Information for our records unless and until you ask us to delete this information or as required by applicable law.

8. Minimors

The Site is not intended for individuals under the age of 18. We do not knowingly collect Personal Information from children under 18.

9. Changes

We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the updated policy on the Site and revise the “Last updated” date above.

10. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at support@zirowear.com